The Division of Banking can accept consumer complaints for the following regulated entities: residential mortgage licensees, loan originators, state-chartered banks, trust companies, foreign banking offices, foreign bank representative offices, state chartered savings and loan associations, state-chartered savings banks, sellers or distributors of checks, pawnbrokers, and automated teller machines owned by non-financial institutions.
Complaints against a professional or entity regulated by the Division of Banking may be filed by completing the complaint form below or by contacting the Division of Banking at 844-768-1713.
Division of Banking Fill-In and Email (or Print) Complaint Form (mailing address is at bottom of the form).
Click Here for more information about filing a complaint with the Division of Banking.
NOTE: Adobe Acrobat Reader may be required to access some functionality of the complaint form.