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Division of Financial Institutions

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Q. Where do I find information about currency exchanges?
A.

The Division of Financial Institutions, currency exchange section operates under the authority of the Currency Exchange Act. This Division licenses and regulates all ambulatory and community currency exchanges in the State of Illinois.

Q. Who regulates Credit Unions? If a credit union has "Federal" in its name our agency does not regulate it.
A.

The Division of Financial Institutions, credit union section has the statutory responsibility to administer the Illinois Credit Union Act. The primary duties dictated by the Act are the chartering, examination, supervision and regulation of state-chartered credit unions.

Q. Who is responsible for licensing and regulating consumer finance companies in Illinois?
A.

The Division of Financial Institutions, consumer credit section administers nine Illinois statutes that regulate a wide range of financial services in Illinois.

Q. Who regulates banks?
A.

The Office of Banks and Real Estate mission is to protect the public and promote confidence in the regulated industries through administration of statutory responsibilities in an efficient, professional and responsive manner. The agency oversees state-chartered banks and thrifts, electronic funds transfer (EFT) networks, ATM's not owned by financial institutions, corporate fiduciaries, real estate brokers and agents, real estate appraisers, real estate companies, timeshare/land sales registrants, mortgage bankers, mortgage brokers, leasing agents, check printers, pawnbrokers, and auctioneers.

The Office of the Comptroller of the Currency (OCC) charters, regulates, and supervises all national banks.

The Office of Thrift Supervision is the primary regulator of all federal and many state-chartered thrift institutions, which include savings banks and savings and loan associations.

Q. Where do I find information about credit card fraud, protection and bankruptcy?
A.

The Attorney General Office directs a broad range of services dedicated to protecting and assisting the state and its many citizens. The Attorney General serves as the chief consumer protection official in the State of Illinois. As the Chief legal officer for the State of Illinois, the Attorney General provides legal representation to all elected state officials and the departments and agencies of State Government, protect and advance the public interest and to provide law enforcement leadership through teamwork, professionalism, and legal excellence. The Office of the Attorney General also works to protect the environment by enforcing laws against polluting; protects consumers and businesses from deceptive practices; fights crime; and serves as an advocate for a broad range of constituencies.

Q. Where do I get a credit report?
A.

The three main credit reporting agencies are:

  • Experian
    505 City Parkway West
    Orange, CA 92868
    888-397-3742 (voice)
    800-972-0322 (TTY)
    www.experian.com
  • Equifax
    P.O. Box 105496
    Atlanta, GA 30348
    800-997-2493
    www.equifax.com
  • TransUnion
    P.O. Box 2000
    Chester, PA 19022
    800-888-4213
    www.transunion.com
  • Q. What should I do if I've found an uncashed money order?
    A.

    The State Treasurer's Office is responsible for the safekeeping of taxpayers' money and acts as the state's banker. The Unclaimed Property Division administers the Uniform Disposition of Unclaimed Property Act, which stipulates that the State should assist unclaimed property owners in the retrieval of their abandoned assets.

    Q. What is unclaimed property?
    A.

    The State Treasurer's Office is responsible for the safekeeping of taxpayers' money and acts as the state's banker. The Unclaimed Property Division administers the Uniform Disposition of Unclaimed Property Act, which stipulates that the State should assist unclaimed property owners in the retrieval of their abandoned assets.

    Q. What should I do if I found a passbook and want to know if money is in the bank?
    A.

    The State Treasurer's Office is responsible for the safekeeping of taxpayers' money and acts as the state's banker. The Unclaimed Property Division administers the Uniform Disposition of Unclaimed Property Act, which stipulates that the State should assist unclaimed property owners in the retrieval of their abandoned assets.

    Q. Where do I look up an individual professional license or information for the professions wanting to renew their licenses?
    A.

    The Department of Financial and Professional Regulation, The Division of Professional Regulation mission is to serve, safeguard, and promote the public welfare by ensuring that license qualifications and standards for professional practice are properly evaluated, accurately applied and vigorously enforced.

    Q. Where do I get a car title?
    A.

    The Illinois Office of the Secretary of State issues driver licenses, registers vehicles, promotes organ donation, oversees the Illinois State Library and administers the state's literacy efforts. The Driver Services Department issues drivers' licenses and identification cards to drivers and non-drivers, maintains driving records, takes administrative action against unsafe drivers, offers a wide range of new services including driver abstract and vehicle renewal sticker sales, voter registration, an infant child safety seat loaner program and an organ donor central registry program.

    Q. How do I find information about an investment broker?
    A.

    The Securities Department, within the Office of the Secretary of State, regulates the securities industry in Illinois, and is responsible for the registration of securities offerings, and investment advisers and securities dealers operating within the State.