Illinois Department of Financial & Professional Regulation Illinois Department of Financial & Professional Regulation
Manuel Flores, Acting Secretary  
Pat Quinn, Governor
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Division of Financial Institutions  
  Francisco Menchaca  
     Division Director

Welcome to the Illinois Division of Financial Institutions (DFI). DFI licenses, examines, and investigates currency exchanges, credit unions, consumer finance companies, title insurance companies, and money transmitters.

Public input is a vital part of DFI's regulatory efforts. If you have a complaint about a financial institution, please click here to download a complaint form or to file a complaint online. If you have a general question or comment, feel free to contact us by calling our Chicago or Springfield offices. All of the DFI staff are grateful for the opportunity to serve you.

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Organizational Structure

DFI is divided into four operating sections, each managed by a section supervisor who is responsible for dealing directly with the industries and companies under his/her jurisdiction.

The sections are:

Consumer Credit Section

The Section provides licenses to non-bank financial institutions that provide consumer loans, finance retail purchases, rent safe deposit boxes, exchange foreign currency, issue negotiable instruments, and provide financial planning and management services.  Licensees are examined on an annual basis to insure they are in compliance with all applicable Illinois rules, regulations and statutes. More >>

Title Insurance Section

The Section certifies, registers and regulates title insurance companies and their registered title agents that guarantee or insure titles to real estate in the state of Illinois.  Title insurance companies are examined annually by the Section to ensure compliance with the Title Insurance Act, acceptable management practices and to verify their financial stability and that there is no financial impairment. More >>

Credit Union Section

The Section is responsible for regulating and supervising all Illinois state-chartered credit unions according to the Illinois Credit Union Act. This Act provides the authority for the Section to conduct biennial examinations of all credit unions. The Section uses the AIRES and CAMEL examination process. More >>

Currency Exchange Section
The Currency Exchange Act gives the Division its authority to license and regulate currency exchanges.  Community currency exchanges provide various financial services to citizens.  These include check cashing, money order sales, motor vehicle and title registration form processing, license plate sales, distribution of public aid checks and food stamps, utility bill payments, and cable TV payments. More>>
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