Illinois Department of Financial & Professional Regulation Illinois Department of Financial & Professional Regulation
 
Manuel Flores, Acting Secretary  
Pat Quinn, Governor
www.idfpr.com
Translate
www.idfpr.comAgency Quick Links
IDFPR Home Page
Military Families
License Look Up
Physician Profile
License Renewals
Latest News
Mandatory State's Attorneys Reports
Medical Cannabis Program
Discipline Information
FOID Mental Health Reporting
Consumers
Professionals
Information About
IDFPR
Banking
Non-banking Financial Institutions
Professional Regulation
Real Estate
About IDFPR
Contact Information
General FAQs
Boards & Committees
Search IDFPR.com
Pay Our Bills.Illinois.Gov
State of Illinois Appointments
State of Illinois
Agencies, Boards & Commissions
Financial Institutions Complaint Form

 

Important Notice: Disclosure of this information is voluntary. However, failure to supply complete information may result in this complaint not being processed.

 

Is your complaint against an institution we regulate? The Division does not regulate banks, credit card companies or credit unions that have "Federal" in its name.

It is important to remember that the Division does not act as the complainant's attorney. It also does not have the power to adjudicate complaints. If a dispute turns on facts that do not involve a supervised entity's violation of a specific law or regulation (such as a matter concerning a financial institution’s exercise of internal policies or guidelines) the Division may not have the authority to obtain the relief a complainant is seeking. In that case, the Division will advise the complainant about other ways to pursue the complaint, such as through consulting a private attorney and/or initiating a court proceeding.

 

1. Who is the complaint against?

Complaint Division:
Name of Company:
Company Address 1:
Company Address 2:
City:
State:
Zip:
Telephone: - -   (Numbers only please)
Please select Company Type:
Date of Incident:   (Enter as MM/DD/YYYY)

2. How do we contact you?

First Name:
Last Name:
Mailing Address 1:
Mailing Address 2:
City:
State:
Zip:
Day Phone: - -   (Numbers only please)
Evening Phone: - -   (Numbers only please)
Your E-mail Address:
Account Number:

3. Briefly describe your complaint:

Please list the specifics of your complaint including dates of contact(s), individuals that assisted you and the actions you have taken to resolve this complaint. If more information is needed, you will be contacted by e-mail or telephone.

  (NOTE: Limit 3,000 characters) - you have characters left.
 

If you are unable to transmit this complaint, please complete one of our complaint forms located below and mail them to the address located on the form.

Fill In and Print Complaint Form for Currency Exchange and Title Insurance

Fill In and Print Complaint Form for Consumer Credit and Credit Union

Consumer Credit Section
Division Overview
Acts & Rules
Changes to Remittance Transfer Rule Notice
Applications & Forms
New Debt Settlement Act
Annual Report
Licensees
Renewal Forms
Complaint Form
Consumer Installment Loan Act Applicant List
Como Detectar, Prevenir y Evitar el Fraude
External Links
State Features
Illinois AMBER Alert
Illinois Business Portal
Illinois Veterans Care
Illinois workNet